Seica USA is now hiring a:
Seica Inc is a world leader in test & measurement equipment design and services. We market, promote, train and install capital test and process equipment built in Italy and shipped to North America. With offices worldwide Seica can support you no matter where your NPI centers or production facilities are located. From bare board/substrate testing to traditional in-circuit and functional testing, Seica is the only ATE company that provides solutions to both the substrate and loaded board markets.
Seica Inc is now hiring a Field Service Technician
FST’s Install, repair and refurbish equipment and to provide customer support.
Seica field service technicians perform scheduled maintenance to prevent mechanical malfunction; they also are called in to make repairs when equipment fails unexpectedly. This occupation may require extensive travel to satellite locations, including factories, production facilities and other sites as required by customers. As a traveling service technician, they need to have well-developed communications skills to interact with on-site personnel.
Using visual cues, computer software programs and diagnostic tools, field service technicians test equipment using measuring devices, such as multi-meters, as well as other devices to determine whether parts or assemblies are faulty. FST knowledge allows them to troubleshoot and solve issues, which may be explained in repair manuals or through work orders issued by the company. Field service technicians may need to clean, replace or install parts to maintain smooth operation of machinery and equipment. In this position the field service technician (FST) is part of a team that is offering technical support to customers with the goal to maintain customers and increase sales.
Requirements:
- Ability to interact professionally and clearly with customers.
- Will be able to communicate effectively with customers who may have critical needs
- Understanding of test equipment to include power supplies, meters, oscilloscopes, etc.
- Must have a valid driver’s license and clean driving record
- Must have US work authorization
- Education: High School or technical equivalent, AS Degree in mechanical background a plus
- Must have a minimum of 1-3 years field experience
- 50% Travel will be required
Non-exempt hourly position $27.00-$29.00 depending on experience
Only local candidates are being considered.
The FST must be able to work in a dynamic environment where there are often changes in priorities. In addition to the environment, the FST must have a good demeanor when interfacing with customers, be personable, and be able to listen carefully. The FST must be able to gather pertinent data from all functions such as application engineering, service and the customer experiences to be able to propose a solution or remedy for the intervention.
ALIGNING YOUR VALUES TO OUR SOLUTIONS
At Seica, our diverse, dynamic and collaborative teams give us the strength and insight to solve the world’s most challenging test and product handling problems.
Our ONE Seica culture has at its core:
- Customer Focus
- Results and Accountability
- Innovation
- Transparency and Integrity
- Mastery
- Inclusiveness
- Sense of Urgency
- Collaboration and Teamwork
Seica is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, or disability EOE AA M/F/VET/Disability.
For more information, please visit us at www.seica.com